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An international move is a complex process that requires the collaboration of many parties, especially that of a destination agent who will make the final delivery of your household goods to your new home, do the unpacking and the assembly of your personal belongings, leaving everything ready for you to settle in.
Unipack's commitment to customer satisfaction, prevents it from relying on inexperienced or poorly qualified partners to perform this task. Hence, Unipack partners only with members of select international organizations, which demand from its members and affiliates, not just a first rate service, but establish a series of standards they must comply with, regarding financial stability, working environment, staff's training, compliance with the law, respect for the environment, just to mention a few.
Unipack's full compliance with these standards and its constant efforts to improve an already outstanding service, allows it to be a part of the following international organizations and associations:
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LACMA - Latin American and Caribbean International Movers Association |
This is an international association that permanently challenges its members by setting the highest quality standards, and demanding ongoing training for their staff in the latest packing and household goods handling techniques.
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FIDI - International Federation of International Movers |
Only international companies with the highest quality levels, not just in the service they provide, but in every possible aspect from internal procedures to packing materials, can be members of this Belgium-based federation. Moreover, FIDI members must undergo an external audit performed by Ernst & Young, Belgium, which enables them to acquire the prestigious FAIM accreditation, similar to an ISO quality certification, but specially designed for the international moving business.
Unipack is a FIDI - FAIM accredited member, having obtained one of the highest evaluations amongst regional companies.
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HHGFAA - Household Goods Forwarders Association of America |
Just as the associations already mentioned, this association demands the highest quality standards, and guarantees its associates' professionalism and reliability. Unipack has been a member of this association since 1993, and always participates in its annual conventions held in the USA.
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OMNI - Overseas Moving Network International |
International Network based in England to which only a very select group of moving companies belong to. Omni is a network that uses the latest communication technologies and member interaction resources, which makes it the leading network in the international moving business.
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ERC - Employee Relocation Council |
Unipack belongs to this organization because of the relocation services it provides. ERC establishes parameters and procedures for a well-rounded, effective and timely relocation service that guarantees a pleasant insertion into their destination country for our customers.
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